Aim High Bounce requires that a responsible adult be present at all times.
We will walk you through safety rules during the setup of the Bouncer.
We take your child's safety seriously. Persons not following the safety rules should be asked to leave the ride.
Remove shoes prior to entering.
All bouncers must empty their pockets, remove eyeglasses, jewelry and any hard or sharp objects before riding.
Absolutely no flips, wrestling or other rough housing.
Do not run and/or bounce against the walls or netting of the bounce house.
Do not climb or hang from the interior or exterior of the bounce house.
Do not use the bounce house during rain. The jump surface is very slippery when wet.
If during operation the wind becomes excessive (25mph), remove all bouncers and deflate the bounce house.
Bouncers should be grouped according to age and size.
The maximum number of riders of each group that should play on the Bounce at one time is:
Children 8 and under.... 10
Children 9 to 12.... 8
Older Teens.... 4
No food, drinks, silly string or water guns are allowed in or on the unit.
Staking of Inflatables:
Aim High Bounce will not be held responsible for underground utilities or sprinkler system damage when staking down inflatables.
Public Property Events:
Most municipalities have additional insurance requirements when setting up on public property. It is the customer's responsibility to contact the municipality to find out these requirements, if any, and communicate that information to us at least 72 hours before the reservation date.
We will not be responsible for any damage to sod or grass.
Equipment Damage or Abuse:
We do not hold our customers responsible for equipment failure from normal use and when our equipment has been used as instructed. However, the customer is responsible for any damage to or abuse of our equipment while it is their possession. If any repair to our equipment or replacement of our equipment is necessary due to customer damage or abuse, whether by them or those present at their event, we will charge their credit card to either repair or replace our equipment as needed.
We expect to clean out the normal grass and leaves that accumulate in the inflatables from normal use and we do not charge customers for this type of cleaning. However, no other foreign objects should ever be allowed in the inflatables and we will charge a $25 an hour cleaning fee to remove them. These items include, but are not limited to: silly string, liquids, beverages, food of any type, candy, sand, rocks and toys. Water should never be applied to any inflatable not specifically designed for use with water. If you apply water to an inflatable not designed for its use we will charge a $100 charge to clean and dry the inflatable.
Removal of Silly String like substances:
If silly string or any similar substance comes in contact with the inside or outside of the inflatable unit, a $200.00 cleaning fee shall be automatically imposed by Aim High Bounce. If, in our opinion, the damage is severe enough to render the unit un-rentable, the customer will be responsible for the replacement of the unit (minimum $1,000), at full replacement price, and any loss of revenue until the replacement arrives. The reason for this policy is that the chemicals in these products cause irreparable damage to the inflatable and the cleaners that have to be used to remove them also cause additional damage.
Removal of Bio-hazards:
A $100 cleaning fee will automatically be imposed for the removal of any human or animal by-product. These include: blood, urine, feces, vomit, nasal fluids and saliva.
All of our rentals include free local delivery, setup and removal. Upon delivery, we will walk you through safety rules prior to and after set up of the bounce house. Safety is our primary concern. With that in mind, Aim High Bounce reserves the right to cancel any reservation that, in the opinion of the Aim High Bounce representative, it deems a danger or jeopardizes safety in any way. The dimensions of all of our equipment are listed in the item descriptions. If we deliver equipment to the specified location and the equipment cannot be set-up because the area is inaccessible or not suitable for safe set-up, you will be responsible to pay 50% of the total rental fee. Unsuitable areas can be caused by: animal excrement, vegetation, not enough ground space including a 3' safety zone around all inflatables, inadequate access to set-up location, overhead obstructions or unsuitable ground material like sharp gravel or any substance which may damage the equipment.
We try to keep pickup times as close to your requested time as possible. We are not always able to be there at your requested times due to having multiple reservations each weekend. In the event of this, our delivery drivers will offer to discuss the available pickup times.
Keeping your data safe is another area we take very seriously. We use SSL encryption for the transmission of all your personal information and will never share or sell any of that info with anybody.
General Safety Rules:
- Always have a responsible adult present to supervise others.
- Use common sense in supervising use of the unit. If something does not look right, you should stop it immediately.
- All riders should be in the same group (i.e.: the same related size).
- If the wind is blowing in excess of 20mph please be very cautious and at 25mph have everyone evacuate the bouncer and promptly deflate it.
- Never jump on a partially inflated unit.
- Do not plug and unplug blower repeatedly, as it will cause it to burn up.
- Never put a hose or water on the unit unless the Aim High Bounce Representative is present.
- Remove shoes and any sharp objects from your person or in pockets.
- Do not allow riders to hang or pull on netting.
- In case of rain, remove riders and unplug motor and extension cord from wall. After deflated, fold unit onto itself to keep the play area dry.