Call now 972-999-3279

Aim High Bounce

Bringing Smiles To Your Life, One Jump At A Time!

ABOUT US

Safety Instructions

FAQ's

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
 
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
 
We accept cash or credit cards upon delivery or you can pay in advance. We never charge deposits because we do not believe in charging you for services not yet rendered. 
 
We will deliver, set up and take down the unit(s) for no additional cost. Please let me know if you have any additional questions or are looking for a themed bounce house that I do not have pictured yet, I may be able to accommodate you.
 
There may be a $2 per mile additional cost associated if you are further than 20 miles from Balch Springs, Texas 75180.


 
Hours:
Mon - Fri: 9AM - 10PM
Sat: 10AM - 9PM
Sun:10AM - 9PM
 

We hope you can find everything you need. Aim High Bounce is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations.
 
With a variety of bouncers to choose from, we're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us at 972-999-3279.
 
Bringing You Unforgettable Fun
 
No one likes attending a boring party. Its not memorable. Its not fun. At Aim High Bounce Houses and Party Supplies, its our mission to turn every special event into an incredible experience.
 
For several years, we've been providing bounce house and party entertainment services to the Dallas/Fort Worth area. From birthday parties to Welcome Home parties, we're available to provide an engaging and interactive experience for people of all ages and interests.
 
We make planning the entertainment for your event simple. By working with you every step of the way, were able to meet all of your needs-and those of your guests.
 
We are more than ready to come to your next party or function! Give us a call at 972-999-3279 for a FREE consultation!
 
We hope to see you again! Check back later for new updates to our website. There's much more to come!



AREAS WE SERVE

We deliver for free to any area within 20 miles of our office location in Mesquite.  We sometimes make exceptions but there will be a delivery fee.  We charge $2 per mile for every mile after the first 20.

Our typically free delivery area includes but are not limited to:
Mesquite
Dallas
Balch Springs
Seagoville
Crandall
Heartland
Garland (some areas)
Forney
Rowlett (some areas)
Rockwall (some areas)
Pleasant Grove
Lancaster (some areas)
Desoto (some areas)
Terrell
Kaufman (some areas)
Aim High Bounce requires that a responsible adult be present at all times.
 
We will walk you through safety rules during the setup of the Bouncer.
 
We take your child's safety seriously. Persons not following the safety rules should be asked to leave the ride.
 
Remove shoes prior to entering.
 
All bouncers must empty their pockets, remove eyeglasses, jewelry and any hard or sharp objects before riding.
 
Absolutely no flips, wrestling or other rough housing.
 
Do not run and/or bounce against the walls or netting of the bounce house.
 
Do not climb or hang from the interior or exterior of the bounce house.
 
Do not use the bounce house during rain. The jump surface is very slippery when wet.
 
If during operation the wind becomes excessive (25mph), remove all bouncers and deflate the bounce house.
 
Bouncers should be grouped according to age and size.
 
The maximum number of riders of each group that should play on the Bounce at one time is:
Children 8 and under.... 10
Children 9 to 12.... 8
Older Teens.... 4
Adults.... 2
 
No food, drinks, silly string or water guns are allowed in or on the unit.

Staking of Inflatables:          
         Aim High Bounce will not be held responsible for underground utilities or sprinkler system damage when staking down inflatables.

Public Property Events:
Most municipalities have additional insurance requirements when setting up on public property. It is the customer's responsibility to contact the municipality to find out these requirements, if any, and communicate that information to us at least 72 hours before the reservation date.

Sod/Grass
We will not be responsible for any damage to sod or grass.

Equipment Damage or Abuse:
We do not hold our customers responsible for equipment failure from normal use and when our equipment has been used as instructed. However, the customer is responsible for any damage to or abuse of our equipment while it is their possession. If any repair to our equipment or replacement of our equipment is necessary due to customer damage or abuse, whether by them or those present at their event, we will charge their credit card to either repair or replace our equipment as needed.  

Equipment Cleaning:
We expect to clean out the normal grass and leaves that accumulate in the inflatables from normal use and we do not charge customers for this type of cleaning. However, no other foreign objects should ever be allowed in the inflatables and we will charge a $25 an hour cleaning fee to remove them. These items include, but are not limited to: silly string, liquids, beverages, food of any type, candy, sand, rocks and toys. Water should never be applied to any inflatable not specifically designed for use with water. If you apply water to an inflatable not designed for its use we will charge a $100 charge to clean and dry the inflatable. 

Removal of Silly String like substances:
If silly string or any similar substance comes in contact with the inside or outside of the inflatable unit, a $200.00 cleaning fee shall be automatically imposed by Aim High Bounce. If, in our opinion, the damage is severe enough to render the unit un-rentable, the customer will be responsible for the replacement of the unit (minimum $1,000), at full replacement price, and any loss of revenue until the replacement arrives. The reason for this policy is that the chemicals in these products cause irreparable damage to the inflatable and the cleaners that have to be used to remove them also cause additional damage.

Removal of Bio-hazards:
A $100 cleaning fee will automatically be imposed for the removal of any human or animal by-product. These include: blood, urine, feces, vomit, nasal fluids and saliva.
 
Delivery Policy:
All of our rentals include free local delivery, setup and removal. Upon delivery, we will walk you through safety rules prior to and after set up of the bounce house. Safety is our primary concern. With that in mind, Aim High Bounce reserves the right to cancel any reservation that, in the opinion of the Aim High Bounce representative, it deems a danger or jeopardizes safety in any way. The dimensions of all of our equipment are listed in the item descriptions. If we deliver equipment to the specified location and the equipment cannot be set-up because the area is inaccessible or not suitable for safe set-up, you will be responsible to pay 50% of the total rental fee. Unsuitable areas can be caused by: animal excrement, vegetation, not enough ground space including a 3' safety zone around all inflatables, inadequate access to set-up location, overhead obstructions or unsuitable ground material like sharp gravel or any substance which may damage the equipment. 

Your Data:
Keeping your data safe is another area we take very seriously. We use SSL encryption for the transmission of all your personal information and will never share or sell any of that info with anybody.

General Safety Rules:
  • Always have a responsible adult present to supervise others.
  • Use common sense in supervising use of the unit. If something does not look right, you should stop it immediately.
  • All riders should be in the same group (i.e.: the same related size).
  • If the wind is blowing in excess of 20mph please be very cautious and at 25mph have everyone evacuate the bouncer and promptly deflate it.
  • Never jump on a partially inflated unit.
  • Do not plug and unplug blower repeatedly, as it will cause it to burn up.
  • Never put a hose or water on the unit unless the Aim High Bounce Representative is present.
  • Remove shoes and any sharp objects from your person or in pockets.
  • Do not allow riders to hang or pull on netting.
  • In case of rain, remove riders and unplug motor and extension cord from wall. After deflated, fold unit onto itself to keep the play area dry.
(Frequently Asked Questions)
 
Q.)Do you deliver? And where to?
A.)We deliver within 20 miles of Balch springs, Texas for free. Please check with us upon booking to confirm delivery fees if any.
 
Q.)How many people will the Unit hold?
A.)Between 4 and 10 people may be in a Bounce at one time, depending on ages. Typically, only 1 person should be on a water unit at one time. Check the instructions per rental.
 
Q.)Where can I set up the Unit ?
A.)The best location will be open, flat, grass and with no overhead trees or utilities. We will use stakes on grass or sandbags on concrete to secure the unit.

Q.)How much space do I need?
A.)The units vary in size ( see the specs for each are on our info pages). You should have at least  2 feet of additional space. That means allowing 17 feet for our standard 15x15 Bounce.
 
Q.)Do I need to prepare the area?
A.)The site should be cleared of sharp sticks, stones, animal waste and other large debris. Please turn your sprinkler system off.

Q.)Will the unit damage my lawn?
A.)We cannot guarantee that there will be no affect on your lawn. Due to the weight of the Bounce and the depending on the length of time the bounce is in use, flattened grass is common but not permanent.
 
Q.)What if it rains?
A.)Weather is very unpredictable in that it can start or stop raining at any time. If it is a downpour and forecast for heavy rain all day we would not set up and we would need to reschedule. Otherwise, we really just "play it by ear", and allow you to make the final call. If you should decide to reschedule due to fear of forecast, you must notify us ahead of time. Once we arrive, no cancellations or rescheduling will be accepted. Also, once we set up, under no circumstances will we refund any fees.
 
Q.)Do you require a deposit?
A.)In most cases we do not.
 
Q.)What is your cancellation policy?
A.)Once a reservation and payment has been accepted, no refunds will be given.
 
Q.)How is payment accepted?
A.)Cash, Visa, MasterCard, American Express and Discover Cards, business checks.
 
Q.)Is it OK for children to go from the pool into the Bounce?
A.)We recommend that children dry off before using the equipment. Too much water will cause the ramp to get slippery.

Q.)How does the unit stay inflated?
A.)The Bouncer has a fan that plugs into a standard electrical outlet. The Bouncer must be placed within 100 feet of this outlet. If it is to be placed in a field or further than 100 feet of an outlet then you would need to have a generator. We can furnish this, however, we would need advance notice and there would be an additional charge.
 
Q.)What days and times are the units available?
A.)Rentals are available seven days a week. Some Holidays may be excluded so please check if you are seeking a holiday booking.
 
Q.)Will I receive the exact same bounce house that I see on your website?
A.) 99% of the time the bouncer you requested will be the bouncer you receive.  From time to time on very short notice we will need to exchange the requested bouncer with one of the same value or even of a greater value(at no extra expense to you).  Your children's safety is of the utmost importance to us and if we feel repairs need to be made to the unit you requested, sometimes we most do so at the last minute and we will exchange your unit.  We apologize ahead of time for this and we will always call you as soon as we know. We also will replace the one requested with a comparable or better unit.